Shipping policy
Shipping Policy – Treeva
Last Updated: [18/8/2026]
At Treeva, we carefully prepare and package every order to ensure your wooden pieces arrive safely and in perfect condition.
🚚 Delivery Time
- Orders are typically delivered within 1–3 business days.
- In some cases, delivery may take up to 7 business days, depending on your location and courier availability.
- Delivery times may be affected by weekends, public holidays, or unexpected circumstances.
📦 Order Processing
Orders are processed and prepared for shipping as quickly as possible after confirmation. You will receive your order through our delivery partner.
📍 Delivery Address
Please make sure your shipping information, including your name, phone number, and address, is accurate when placing your order. Treeva is not responsible for delays caused by incorrect or incomplete information.
🔄 Delays
If your order has not arrived within 7 business days, please contact us and we will help you track your shipment.
🤎 Questions?
For any questions regarding your order or delivery, please contact Treeva Customer Support through our contact page or the communication channels provided on our website.
Treeva — Natural wood, made for your space.